Consumer Crew

Frequently Asked Questions

Q: Are any of the companies you recommend paying you to endorse their products?

A: No way! Your Product Checks are 100% objective every time. We charge a small membership fee so we can operate without any advertisements or retailer revenue.

Q: How many Product Checks do I get?

A: Unlimited. You're welcome.

Q: Why should I pay for a service that I could just do myself?

A: Let us answer your question with another question: Why would you spend hours searching, calling, driving around, and surfing the web when you could have a team of highly qualified professionals do it for you? We know you have better things to do.

Q: Will I ever have buyer's remorse again?

A: No. Well...obviously we can't guarantee your happiness 100%, but we only recommend products that meet the highest standard of professional and customer satisfaction. The more information you give us in your Product Checks, the better we can personalize our results to meet your specific needs.

Q: How do I submit a Product Check?

A: Simply start a FREE trial (or log in) and click "Submit a Product Check"

Q: How long will it take to get my Product Check back?

A: Normally within 1 business day. Occasionally ConsumerCrew has to contact you or another company in order to complete your request, which can take a little longer.

Q: Why is my credit card required for the trial?

A: To verify your identity, prevent multiple trials, and arrange for future billing.

Q: Will I automatically be billed at the end of my trial?

A: Yes. But just try us out, and if you're not 100% thrilled with our services, you can cancel before your trial ends and you will not be billed a dime.

Q: Will the membership price ever go up?

A: Currently the Annual Membership is 50% off, and we hope to keep it that way as long as we can. We want to keep ConsumerCrew so cheap you’d be crazy not to use it.

Q: What happens at the end of my current membership?

A: All memberships are subscription based and automatically renew at the end of their cycle.

Q: How do I change my subscription?

A: Log in, and under "My Account” change your subscription to “Annual, 3 Months, or Monthly”. Changes to your subscription will take effect at the end of your current membership. Contact support@consumercrew.com or 801-770-4226 for questions.

Q: How do I cancel my membership?

A: Log in, and under "My Account” change your subscription to “Cancelled”. All future billing will stop and your current membership will remain active.